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Caching

Cached dashboards use prepared data so users do not need to load large datasets live every time they open a dashboard.

Users see a Cached Data badge when a dashboard is using cached data. They can use the refresh icon next to the badge to request updated cache data.

A refresh may take time because NimbusDash prepares the data in the background.

Caching is useful when:

  • A saved search or query returns many rows.
  • Live loading is slow.
  • Multiple users open the same dashboard frequently.
  • Users see partial-data messages in live mode.

If cached data does not refresh as expected, confirm:

  • The cache script deployment is active.
  • The account can run background processing.
  • File Cabinet paths and permissions are available.
  • The dashboard was saved with Use Cached Data enabled.
  • The user has permission to refresh or view the dashboard.