NimbusQL: Support Center2021-08-04T02:48:19+00:00
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Release Notes

All Release Notes

Getting Started

FAQ

Is there a way to stop/pause a scheduled email but not delete it?2021-05-06T20:30:16+00:00

To pause a scheduled email, add an End Date to the schedule configuration

I’m new to SQL! Where can I learn more about it?2021-05-20T06:39:33+00:00

Please take a look at these available resources:

One of my recipients did not receive an email. How come?2021-05-06T20:34:10+00:00

Please have your recipient check their spam folder.  Your recipient may need to work with their IT to whitelist their NetSuite email as well.

Can I report on what was previously scheduled and sent out?2021-05-06T20:33:53+00:00

Administrators can use the backend NetSuite custom records, which store the schedule and export history.

Is there a tutorial I can follow for this application?2021-05-06T20:33:33+00:00

Click here to view the NimbusQL User Guide.  You can also click the User Guide link on the left-hand navigation in the NimbusQL application

What is the recommended browser for NimbusQL?2021-05-06T20:33:08+00:00

Google Chrome is recommended for NetSuite, but all modern browsers are supported.

Where can I report issues?2021-05-06T20:32:50+00:00

Click the “Feedback” link in the left-hand navigation to provide feedback.

Where can I send suggestions?2021-05-06T20:32:28+00:00

Click the “Feedback” link in the left-hand navigation to provide feedback.

What is the benefit of putting a dataset into NimbusQL?2021-05-06T20:31:57+00:00

Loading a dataset allows you to pull the query being used from an Analytics dataset.  This can be helpful as you can use a UI-driven tool (the Analytics dataset) to pull all of the fields/joins and then pull that query into the NimbusQL application for further use.

Additionally, the Analytics functionality in NetSuite does not allow for scheduling emails.  If you would like to use an analytics dataset to send emails, you can use the NimbusQL application.

How many scheduled emails can I have?2021-05-06T20:29:47+00:00

Technically, there is no limit to the number of scheduled emails.  However, it is recommended to space out the scheduled emails for optimal processing.

How do I send a scheduled email at an exact date and time?2021-05-06T20:29:28+00:00

Emails can be scheduled at the top of the hour.  The time defined in the schedule is the start time of execution, not necessarily the exact time that the email is sent.  It may take a certain amount of time due to backend processing and the number of schedules executed.

What is the largest query result I can send to others?2021-05-06T20:29:10+00:00

Email attachments are capped at 10MB.  For anything over 10MB, a link to the file will be included in the email.

Who can edit my queries?2021-05-06T16:35:13+00:00

Currently, queries are open for editing by anyone with access to the NimbusQL application.  In future releases, this will become permission-based.

Who can see my queries?2021-05-06T16:35:27+00:00

Currently, queries are viewable by anyone with access to the NimbusQL application.  In future releases, this will become permission-based.

Is there a way to clone or ‘Save As’ for my queries?2021-05-06T16:36:38+00:00

Yes, when saving, change the name of the query and the “Save As” button will display.

What’s the biggest file I can export?2021-05-06T16:37:12+00:00
  • 900,000+ lines if you have the SuiteAnalytics Connect enabled.
  • 100,000 lines if you do not have SuiteAnalytics Connect
I accidentally deleted my query, is there a way to recover it?2021-05-06T16:39:01+00:00

Yes!  When deleting a query, it is deactivated in the system.  Reach out to your NetSuite administrator to reactivate a “deleted” query

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